The Personal Information Protection Act and the Personal Information Protection and Electronic Documents Act “the Acts” regulate the way private sector organizations within British Columbia and Canada, respectively, collect, use, keep, secure and disclose personal information. “Personal Information” means all information about an identifiable individual. Mark J. Chiu Law Corporation (“Mark Chiu”) recognizes the importance of privacy and recognizes the sensitivity of personal information received by us in the course of our legal practice.
We recognize our professional obligation to maintain the confidentiality of our client’s information, and recognize our obligations concerning the personal information of all individuals that we collect, use or disclose in our practice. This policy has been developed with those obligations in mind.
In order to be able to give legal advice to our clients, we need access to all relevant facts and information that relate to our retainer and to the representation of our clients. This information will necessarily include personal information about our clients and about individuals other than our clients.
Where practical, we endeavour to collect personal information directly from the person to whom the information pertains. When necessary, we will collect personal information from other sources.
By retaining Mark Chiu for legal advice or representation, a person consents to our necessary collection, use or disclosure of the person’s personal information in order to properly advise and represent the person.
It is our policy to collect personal information about individuals other than our clients in accordance with the provisions of the Acts.
The Acts deem that an individual has consented to our collection, use or disclosure of personal information about that individual if, at the time the consent is deemed to be given, the purpose would be considered obvious to a reasonable person. In such circumstances, we will collect, use or disclose personal information without obtaining a written or verbal consent to do so.
The Acts also permit us to collect, use or disclose personal information about an individual in some circumstances without the individual’s consent. Those include (but are not limited to) circumstances in which:
When we collect, use or disclose personal information, we will make reasonable efforts to ensure that it is accurate and complete.
We recognize our professional and legal obligations to protect the confidential information of our clients. We recognize as well our legal obligations to protect the personal information we have gathered about our clients and about other individuals during the course of our practice of law.
We have therefore made arrangements to secure against the unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction of personal information.
The Acts permit individuals to submit written requests to us to provide them with:
We will respond to requests in the time allowed by the Acts and will make a reasonable effort to assist applicants and to respond as accurately and completely as reasonably possible. All requests may be subject to any fees and disbursements the law permits us to charge.
An individual’s ability to access his or her personal information under our control is not absolute. The Acts provide that we must not disclose personal information when:
The Acts further provide that we are not required to disclose personal information when:
The law permits individuals to submit written requests to us to correct errors or omissions in their personal information that is in our custody or control. We will: correct the personal information and, if reasonable to do so, send correction notifications to any other organizations to whom we disclosed the incorrect information; or decide not to correct the personal information, but annotate the personal information that a correction was requested but not made.
If you have any questions with respect to our policies concerning the handling of your personal information, or if you wish to request access to, or correction of, your personal information under our care and control, please contact Mark J. Chiu Law Corporation at:
210-347 Leon Ave
Kelowna BC V1Y 8C7
1652 Pandosy Street
Kelowna, BC V1Y 1P7
th our handling of your personal information, we invite you to contact Mark Chiu in writing, setting out the reasons for your concern. If, after Mark Chiu has reviewed and responded to your concern, you remain dissatisfied, you may wish to contact the Office of the Information and Privacy Commissioner at:
P.O. Box 9038, Stn Prov Govt
Victoria; BC V8W 9A4
Telephone (250) 387-5629
Fax (250) 387-1696